Monday, April 05, 2010

Clear Internet

When Zimm was in last week, he checked my connectivity. The system was slow; it froze more often than not. YouTube downloads were next to impossible.

Zimm and Jaime suggested Clearnet. We checked for coverage, but according to their maps, our house is not in range. This weekend at BestBuy we came across the Clear sales table and tried again. The satellite showed all of our house as being covered--except for the drive.

Points in Favor
The guy on the phone gave us an incredible deal--$25 off the first two months, no activation fees, and sweet discounts on the phone adapter and USB modem. BestBuy and the kiosk guy could not compete.

We ordered Friday around 3. It was waiting for me when I got home today at 3:30. My router gave me a bit of a turn. But I was up and gaming by 5 (getting my butt kicked in Halo Live).

Tech support was clear and responsive (2 buttons from a real person).

Points Against
Changing from ATT, we have temporarily lost our phone and permanently lost my previous ultra-cool email address.

Recommendation?
So far this seems like a nice deal by a focused, customer-support driven company.

Bayard

4 comments:

Unknown said...

Have you tested your connectivity speed?

Bayard Sartoris said...

Yes--but I am not familiar enough with the readings to tell anything. I do know that XBox Live runs smoother--leaving nothing to blame for my poor performance.

Bayard Sartoris said...

Yes--but I am not familiar enough with the readings to tell anything. I do know that XBox Live runs smoother--leaving nothing to blame for my poor performance.

Bayard Sartoris said...

Service has been good and getting better.